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Dentally vs D4W: The cloud-first alternative built for modern dentistry

Tied to a desktop? Dependent on a server? Modern practice management should free you, not tie you down.

With Dentally, your team can securely access patient records, appointments and practice data from anywhere. Automatic updates, reduced IT overheads and a seamless migration process make it easier to focus on delivering exceptional patient care rather than managing software.
 

The difference is the cloud.

Cloud isn't a feature. It's the foundation everything else is built on.

No server, no single point of failure

With on-premise software, your practice is only as reliable as the hardware holding it together. A server failure or a missed update on a busy Monday morning, and suddenly your whole team is waiting. When recalls are manual and patient communications rely on expensive third-party add-ons, the admin never really stops.

 



Everything you need, built in

Cloud-based software removes that dependency entirely. Your data is secure, always up to date and accessible from wherever you're working. Automated recalls, built-in patient messaging and real-time scheduling all come as standard. No extra costs, no compromises.

The foundation for what comes next

But cloud isn't just about convenience. It's what makes everything else possible: AI-powered scheduling, automated patient reminders, online booking and real-time reporting. These aren't add-ons. They're the natural result of software built to move forward.

Why practices are making the move to the cloud

K

Saved each year - no server costs and less IT maintenance

%

Increase in re-booking rates

mins

Average time to fill a short-notice slot (≈8 messages per booking)

+

D4W clinics already transferred to Dentally

%

Average revenue increase since adopting Dentally Vision AI

hrs

Saved a month, on average, with AI voice notes

Dentally vs D4W at a glance

 

Dentally

D4W

Patient portal check uncheck
Appointment scheduling check check
AI clinical notes check uncheck
Invoicing & payment processing check check
Reporting & analytics check check
Short notice filler check uncheck
On-premise server required

No server needed

Required

Unlimited users included (no per-user licence) check uncheck
Automatic data backup check uncheck
Built-in automated recall workflows check

Requires additional setup/add-on

Centralised communication (Outlook, Podium & more in one patient history) check uncheck
Digital charting & treatment planning check check

Dentally

Patient portal

check

Appointment scheduling

check

AI clinical notes

check

Invoicing & payment processing

check

Reporting & analytics

check

Short notice filler

check

On-premise server required

No server needed

Unlimited users included (no per-user licence)

check

Automatic data backup

check

Built-in automated recall workflows

check

Centralised communication (Outlook, Podium & more in one patient history)

check

Digital charting & treatment planning

check

D4W

Patient portal

uncheck

Appointment scheduling

check

AI clinical notes

uncheck

Invoicing & payment processing

check

Reporting & analytics

check

Short notice filler

uncheck

On-premise server required

Required

Unlimited users included (no per-user licence)

uncheck

Automatic data backup

uncheck

Built-in automated recall workflows

Requires additional setup/add-on

Centralised communication (Outlook, Podium & more in one patient history)

uncheck

Digital charting & treatment planning

check

Switching feels big, we get that.

It's completely natural for change to feel unsettling. What matters is having the right support beside you, when you take that step.

What happens to our data?

Your patient records, treatment history and practice data all move with you. Dentally's migration team handles the transfer end to end, checking everything carefully along the way, and nothing goes live until you're confident it's exactly as it should be. Your data stays safe, secure and fully yours.

We've used D4W for years. Why change?

Your team deserves software that does the heavy lifting for them, not the other way around. Dentally connects every part of your practice in one place - without the workarounds, the third-party costs or the server in the back room. We know change feels risky, and that's exactly why we're with you.

We don't have time to retrain the whole team.

Getting your team up to speed is simpler than you think. Dentally Academy gives everyone structured online training that fits around a busy practice, at their own pace. And when questions come up, our Australia-based support team is on hand straight away. Real people, ready when you need them.

How Glebe Hill found the switch from D4W

Glebe Hill Family Dental had the same concerns many practices do. They'd been using D4W for years and weren't sure what switching would really mean for their team and their patients. Here's what the practice said about the migration:
The transition from our previous software, Dental 4 Windows, was smooth and seamless, as Dentally is so intuitive and easy to use. Overall, switching to Dentally has been a stress-free experience, and it has significantly improved the efficiency of our practice.

Dr. Kevin Cripwell

Glebe Hill Family Dental

Dr-Kevin-Cripwell-Principal-Dentist
Every practice that switches to Dentally gets dedicated onboarding support and access to a customer success team whose job is to make sure you thrive, not just go live. And as part of Henry Schein, you're backed by a network of expertise that's always in your corner.

Where Dentally makes the real difference

Short Notice Filler

Cancellations happen. What matters is how quickly you recover. Short Notice Filler automatically reaches out to patients who want to be seen sooner, filling empty slots without your team picking up the phone. As of April 2026, the average slot fills in under 40 minutes. Less lost revenue, less stress.

Clinical AI Notes

Dentally's clinical AI notes work quietly in the background so your clinicians don't have to slow down or break their flow. They're accurate, fast and easy to review, so nothing gets missed during the appointment and no one stays late at the end of the day catching up on notes.

A complete cloud software

Because Dentally is built entirely in the cloud, everything is available the moment you need it. Check schedules, review patient records or manage your team from anywhere, at any time, on any device. No server in the back room. No remote desktop workaround. Just your practice, always on.

Discover how dental practices found the move

The experience with the Dentally team is really good. Switching from D4W to Dentally has been a really pleasant experience.

DrJoe Wang

Maroubra Dental Clinic

Moving to Dentally was a very well-orchestrated process. The data transfer was quite seamless.

Greg Normoyle

Centre Street Dental

Since implementing Dentally, it has revolutionised our entire practice.

Dr. Cihad G. Atlihan

Atlihan Dental Surgery

The prior online training was very helpful and going live was great!

Dr. Robert Honeybone

Mawson Dental Care

Frequently asked questions

Everything you need to know about switching to Dentally

What is the difference between Dentally and D4W?

Dentally is a cloud-based practice management system, meaning it runs entirely online with no server or local installation required. D4W is an on-premise system, which means it relies on a physical server and is typically accessible only from within the practice. Dentally includes built-in AI features, automated patient communications, online booking and real-time reporting as standard.

How long does it take to migrate from D4W to Dentally?

Migration timelines vary depending on the size of your practice and the volume of data involved. Dentally's dedicated onboarding team manages the process from start to finish, ensuring your patient records and practice data are transferred securely before anything goes live.

Will my patient data be safe during migration?

Yes. Data security is central to the migration process. Your patient records, treatment history and practice data are transferred securely, and nothing goes live until your team has confirmed everything is in order. Dentally is compliant with relevant data protection regulations across all markets it operates in. 

 

Where is my practice data stored with Dentally?

All practice and patient data is stored in Australia. This means your data never leaves the country, giving you and your patients confidence that their information is held locally, securely and in line with Australian data regulations. 

How quickly can cancelled appointments be filled with Dentally?

Dentally's Short Notice Filler automatically contacts patients who want to be seen sooner when a cancellation occurs. As of 2026, the average slot fills in under 40 minutes.

What training and support does Dentally provide?

Every new practice receives dedicated onboarding support from the Dentally team. Dentally Academy provides structured online training that your team can work through at their own pace. An Australia-based support team is also available to answer questions immediately, so you always have someone on hand when you need them. 

Is Dentally compatible with HICAPS and other Australian claiming systems?

Yes, Dentally is built specifically for Australian workflows. Your team can submit health fund claims electronically via HICAPS or Tyro directly from the patient record, with Medicare and CDBS claiming also handled in the same place. Real-time tracking lets you monitor claims, view responses and reconcile rebates without switching between systems.

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Are you ready to upgrade to dentally?

Speak to one of our experts for a free migration assessment.