Dentally vs Core Practice: Software built for the future

The software you choose today should not hold you back tomorrow.

If you’re comparing Dentally and Core Practice, you’re not just choosing a practice management software. You’re choosing how confidently your practice can grow. Dentally gives your team the tools, insight and support to move forward with clarity and ease.

Comparing your options or considering a move? Our free migration assessment shows you exactly what a switch would look like for your practice. No commitment, just clarity.

Choose software you won't outgrow

The power to grow with confidence

Innovation that never stands still

Dentistry never stands still, and neither should your software. Dentally continues to invest in intelligent workflows, automation and AI-driven experiences that make everyday practice management simpler. It is innovation designed to feel effortless, helping your team stay ready for what comes next.

More built-in, less bolted on

The software you choose today should not hold you back tomorrow. Dentally's AI-powered tools are built directly into the platform, helping your team save time without relying on disconnected systems or expensive add-ons. From Clinical AI Notes to short notice filler, innovation is designed to fit naturally into the way your practice already works, making it easier to adopt and easier to benefit from.

Simplicity your team will appreciate

Great software should feel simple from the start. Dentally is designed to feel intuitive from day one, with clear workflows, less clicking and fewer barriers between your team and the task at hand. Whether you are moving from another practice management software or setting up a new dental practice, Dentally helps teams get started with less friction and more clarity.

Turn recalls into returning patients

Dentally connects automated recall communications with direct online booking and clear effectiveness reporting. Patients can move from reminder to booking in fewer steps, while your team can see what is working and where follow-up is needed. Less manual effort, clearer performance and more patients returning to the diary.

Built for Australian dental practices

Dentally supports the systems and workflows Australian practices rely on every day. Submit Health Fund claims through HICAPS or Tyro, manage Medicare and CDBS claims, and track responses and payments from within Dentally. When you need help, an Australia-based support team is ready with local knowledge and practical guidance to help you at every step.

A platform built for the long term

Choosing your next practice management system is a long-term decision. Dentally is backed by Henry Schein, giving your practice the benefit of ongoing investment, deep dental expertise and a platform designed to keep evolving with the needs of modern dentistry.

Trusted by dental practices across Australia

7. hrs

Saved a month, on average, with AI voice notes

$ +

Saved each year - through built-in Clinical AI notes*

% +

Recall effectiveness achieved by top-performing Dentally practices

$0.

Average cost to fill a short-notice slot (achieved by top-performing Dentally practices)

$ K

Average annual revenue increase since adopting Dentally Vision AI

.7 %

Average FTA rate across Dentally customers

	Dentally	Core Practice
Cloud-based software
Online appointment booking
Australian claiming workflows (HICAPS, Tyro, Medicare, CDBS)
Built-in Clinical AI Notes
Short notice filler
Dedicated self-paced training academy
Centralised reporting for multi-sites
Recall effectiveness reporting
Automated recalls
Long-term support	Backed by Henry Schein	Privately Owned

Dentally

Cloud-based software

Online appointment booking

Australian claiming workflows (HICAPS, Tyro, Medicare, CDBS)

Built-in Clinical AI Notes

Short notice filler

Dedicated self-paced training academy

Centralised reporting for multi-sites

Recall effectiveness reporting

Automated recalls

Long-term support

Backed by Henry Schein

Core Practice

Cloud-based software

Online appointment booking

Australian claiming workflows (HICAPS, Tyro, Medicare, CDBS)

Built-in Clinical AI Notes

Short notice filler

Dedicated self-paced training academy

Centralised reporting for multi-sites

Recall effectiveness reporting

Automated recalls

Long-term support

Privately Owned

When the decision feels big, clarity matters

Whether you are comparing options or considering a move, we are here to help you understand what comes next, clearly and at your pace.

What happens to our data?

Your patient records, treatment history and practice data move with you. Dentally's migration team handles the transfer end to end, and nothing goes live until you're confident everything is exactly as it should be. Your data is safe, secure and fully yours.

Will we have time to train the whole team?

Getting your team up to speed is simpler than you think. Dentally Academy gives everyone structured online training that fits around a busy practice. And when questions come up, our Australia-based support team is on hand straight away. Real people, ready when you need them.

What is included from the start?

When comparing systems, it is worth looking beyond the headline features and asking what is included, what needs an add-on and what may create extra cost later. Dentally includes capabilities such as Clinical AI Notes, short notice filler, online booking, automated recalls and reporting within the platform experience, so your team has fewer tools to manage and more of what they need in one place.

How do we know which PMS is right for us?

Choosing practice management software is not a small decision. It shapes how your team works, how patients experience your practice and how confidently you can grow. The right choice should meet your needs today while giving you confidence in the support, development and innovation still to come.

Why Queen Street Dental chose Dentally for long-term growth

After comparing several cloud-based practice management systems, Queen Street Dental came close to choosing Core Practice. However, concerns about the proposed data transfer led the team to select Dentally for greater data assurance. Since making the move in 2024, the practice has seen meaningful improvements across its day-to-day operations.

Dentally has been a transformative tool for our practice, streamlining our day-to-day operations and enhancing patient care. Overall, it has exceeded our expectations by improving the efficiency of our practice and supporting a higher standard of care for our patients.

Clara O'Dea

Queen Street Dental

Explore the full story

Where Dentally makes the real difference

Clinical AI Notes

Dentally Clinical AI Notes work in the background so clinicians do not have to slow down. Notes are fast, accurate and easy to review, helping reduce after-hours admin and giving clinicians more time back in their day. Unlike systems that rely on separate AI note-taking subscriptions, Dentally brings this capability into the practice management experience. Fewer tools to manage. Fewer costs to justify. Less friction for the team.

Short Notice Filler

Cancellations happen. What matters is how quickly you recover. Dentally’s Short Notice Filler automatically contacts patients who want to be seen sooner, helping fill empty slots without hours of phone calls. Across some of Dentally’s best-performing practices, it costs an average of just $0.72 to fill a short-notice slot. Less chasing, less lost revenue and less stress.

Dentally Vision AI

Dentally Vision AI connects imaging and practice management in one workflow, helping clinicians acquire, review and annotate x-rays and images within the patient record. Practices using Dentally Vision AI have increased their annual revenue by an average of $250,000, helping turn clearer clinical insights into better patient conversations and increased treatment acceptance.

See why practices choose Dentally

Overall my experience has been great. Simple and constantly improving which I love! The Dentally team listen to what we want and make it happen.

Dr Dimitra Vrastaminos

Dental Care @ Berri

Since implementing Dentally, it has revolutionised our entire practice, from records to x-rays, automation to digitising the entire workflow.

Dr. Cihad G. Atlihan

Atlihan Dental Surgery

Moving to Dentally was a very well-orchestrated process. The best thing about the transition was the use of the Dentally sandbox for the training… we had the opportunity to practice in a ‘real world’ sense.

Dr Robert Honeybone

Mawson Dental Care

Dentally has exceeded our expectations by improving the efficiency of our practice and supporting a higher standard of care for our patients.

Dr Lisa Killmore

Coolamon Family Dental

Dentally has helped us reduce admin time for the team and our patients, while supporting stronger patient loyalty from the start.

Dr. Jenny Liu

Happy Dentistry

Moving to Dentally was a very well-orchestrated process. The data transfer was quite seamless.

Greg Normoyle

Centre Street Dental

Frequently asked questions

Answers to common questions about comparing, choosing and moving to Dentally

What is the difference between Dentally and Core Practice?

Both Dentally and Core Practice are cloud-based practice management systems. Dentally is designed for practices that want more built in from the start, with AI-powered workflows, patient engagement, reporting and support for everyday practice management in one place. This helps teams rely less on extra add-ons, reduce complexity and work with more confidence.

Does Dentally reduce the need for third party add-ons?

Dentally brings many of the tools your team uses every day into one connected platform, including scheduling, patient communications, recalls, reporting, clinical workflows and AI-powered tools. This helps practices rely less on extra add-ons, switch between fewer systems and work with more clarity across the patient journey.

What AI features does Dentally include?

Dentally includes AI-powered tools built into everyday clinical workflows. Clinical AI Notes help clinicians turn typed or dictated appointment details into clear, structured notes, while Dentally Vision AI provides intelligent imaging insights to support image review and clearer patient conversations. Together, these tools reduce manual admin, support confident clinical decisions and give teams more time for patient care.

How does Dentally help practices manage patient recalls?

Dentally helps practices automate recall communications and track recall activity in one place. Your team can reach patients at the right time, reduce manual follow-up and use clear reporting to understand recall performance. Some top-performing Dentally practices achieve recall effectiveness of more than 85%, although results vary depending on setup, patient base and team processes.

How quickly can cancelled appointments be filled with Dentally?

Dentally's Short Notice Filler automatically contacts patients who want to be seen sooner when a cancellation occurs. As of 2026, the average slot fills in under 40 minutes.

Is Dentally compatible with HICAPS and other Australian claiming systems?

Yes, Dentally is built specifically for Australian workflows. Your team can submit health fund claims electronically via HICAPS or Tyro directly from the patient record, with Medicare and CDBS claiming also handled in the same place. Real-time tracking lets you monitor claims, view responses and reconcile rebates without switching between systems.

How long does it take to migrate from Core Practice to Dentally?

Migration timelines vary depending on the size of your practice and the volume of data involved. Dentally’s dedicated onboarding team manages the process from start to finish, ensuring your patient records and practice data are transferred securely before anything goes live.

Will my patient data be safe during migration?

Yes. Data security is central to the migration process. Your patient records, treatment history and practice data are transferred securely, and nothing goes live until your team has confirmed everything is in order. Dentally is compliant with relevant data protection regulations across all markets it operates in and that includes Australia.

Where is my practice data stored with Dentally?

All practice and patient data is stored in Australia. This means your data never leaves the country, giving you and your patients confidence that their information is held locally, securely and in line with Australian data regulations.

What training and support does Dentally provide?

Every new practice receives dedicated onboarding support from the Dentally team. Dentally Academy provides structured online training that your team can work through at their own pace. An Australia-based support team is also available to answer questions immediately, so you always have someone on hand when you need them.

How is the $1,500+ annual saving with Dentally Clinical AI Notes calculated?

The estimate compares Dentally’s built-in Clinical AI Notes with the published price of a separate practice-level AI documentation subscription. As of September 2026, Heidi listed its Practice plan at AUD $130 per user, per month, billed annually and excluding applicable sales taxes. This equates to AUD $1,560 per user each year. Because Clinical AI Notes is built into Dentally, eligible practices may avoid the cost and complexity of managing a separate AI note-taking subscription.

Are you ready to upgrade to Dentally?

Speak to one of our experts for a free migration assessment.

Book a free migration assessment

Practice management software