Dentally vs CareStack: Smarter practice management without the added complexity

Your practice management software should give you confidence, not create extra questions. Dentally brings clinical notes, patient communications, reporting and practice workflows together in one secure, cloud-based platform.

Choosing between CareStack and Dentally, or thinking about switching? Our free migration assessment shows you exactly what Dentally could look like for your practice. No commitment, just clarity.

Choose software your team won't wrestle with

Innovation designed around your team

Smarter tools, built in from the start

The software you choose today should not hold you back tomorrow. Dentally’s AI and automation tools are built directly into the platform, helping your team save time without introducing disconnected systems or unnecessary complexity. From Clinical AI Notes to Short Notice Filler, innovation fits naturally into everyday workflows, making it easier to adopt and easier to benefit from.

Simplicity your team will appreciate

Great software should feel simple from the start. Dentally is designed to feel intuitive from day one, with clear workflows, less clicking and fewer barriers between your team and the task at hand. By bringing the tools you use every day into one connected platform, Dentally helps practices work more efficiently, train new team members more easily and stay focused on delivering exceptional patient care.

Built for Australian dental practices

From HICAPS and Tyro workflows to dedicated onboarding and Australian-based support, Dentally is designed around the needs of local dental practices. Backed by Henry Schein, your practice also benefits from deep dental expertise, continued investment and a team committed to supporting your growth.

Trusted by dental practices across Australia

7. hrs

Saved a month, on average, with AI voice notes

$ +

Saved each year - through built-in Clinical AI notes*

% +

Recall effectiveness achieved by top-performing Dentally practices

$0.

Average cost to fill a short-notice slot (achieved by top-performing Dentally practices)

$ K

Average annual revenue increase since adopting Dentally Vision AI

.7 %

Average FTA rate across Dentally customers

	Dentally	CareStack
Cloud-based software
Online appointment booking
Patient portal
Built-in Clinical AI Notes (free for all subscription tiers)
Fee-free API access		Confirm with provider
Fully automated short notice filler (built-in)
Australian claiming workflows (HICAPS, Tyro, Medicare, CDBS)
Reporting & analytics
Unlimited data storage		Confirm with provider
Wide partner and integration ecosystem

Dentally

Cloud-based software

Online appointment booking

Patient portal

Built-in Clinical AI Notes (free for all subscription tiers)

Fee-free API access

Fully automated short notice filler (built-in)

Australian claiming workflows (HICAPS, Tyro, Medicare, CDBS)

Reporting & analytics

Unlimited data storage

Wide partner and integration ecosystem

CareStack

Cloud-based software

Online appointment booking

Patient portal

Built-in Clinical AI Notes (free for all subscription tiers)

Fee-free API access

Confirm with provider

Fully automated short notice filler (built-in)

Australian claiming workflows (HICAPS, Tyro, Medicare, CDBS)

Reporting & analytics

Unlimited data storage

Confirm with provider

Wide partner and integration ecosystem

Compare with confidence

Whether you're choosing between Dentally and CareStack or exploring a move from your current software, these are some of the questions practices ask before making a decision.

How will the team adapt to a new system?

Change can feel like a big step, especially when your team is already busy. Dentally is designed to feel intuitive from day one, with clear workflows, simple navigation and less friction across everyday tasks. Dentally Academy, our eLearning platform, also gives your team practical training they can complete around the demands of a busy practice, helping everyone build confidence at their own pace.

What is included from the start?

When comparing systems, it is worth looking beyond the headline features and asking what is included, what needs an add-on and what may create extra cost later. Dentally includes capabilities such as Clinical AI Notes, short notice filler, online booking, automated recalls and reporting within the platform experience, so your team has fewer tools to manage and more of what they need in one place.

What support will we get if we decide to move?

If you choose Dentally, you are not left to manage the move alone. Our migration and onboarding teams guide your practice through the process, from planning and data transfer to training and go-live. With customer success and Australia-based support available when you need it, your team has the guidance to make the transition feel clear and manageable.

Clearer insights. Simpler days. A stronger practice

As Mawson Dental Care expanded from a busy three-chair practice to seven chairs and almost 20 employees, its operational needs became more complex. The team needed practice management software that could make everyday workflows easier while providing the visibility required to understand performance, improve planning and support continued growth.

We’ve really loved using Dentally’s data to analyse how the practice is running and review our performance indicators. Practising dentistry is stressful enough, so I would strongly recommend Dentally because it’s simple, it’s easy to use, and it makes your life so much easier

Dr Robert Honeybone

Mawson Dental Care

Explore the full story

With smoother booking, recall, cancellation and clinical workflows, Mawson Dental Care can keep its team connected and its patients moving through the practice. Clearer access to financial and operational data supports more informed decision-making, while Dentally’s intuitive experience gives the practice a stronger foundation for managing its growth without unnecessary complexity.

Where Dentally makes the real difference

Short Notice Filler

Cancellations happen. What matters is how quickly you recover. Dentally’s Short Notice Filler automatically contacts patients who want to be seen sooner, helping fill empty slots without hours of phone calls. Across some of Dentally’s best-performing practices, it costs an average of just $0.72 to fill a short-notice slot. Less chasing, less lost revenue and less stress.

Clinical AI Notes

Document clearly. Think freely. Leave on time. Dentally Clinical AI Notes work in the background, helping clinicians create structured notes without slowing down or switching between systems. Notes are quick to generate and easy to review, with clinicians retaining full control before anything is saved to the patient record. Built directly into Dentally without the need for a separate AI note-taking subscription, Clinical AI Notes mean fewer tools to manage, fewer costs to justify and less after-hours administration, giving clinicians more time to focus on patient care.

One connected platform

Dentally brings scheduling, patient communications, clinical workflows, reporting and AI-powered tools together in one intuitive platform. Information flows across the practice, helping your team work consistently without jumping between disconnected systems. With more of your everyday tools built in, there are fewer add-ons to manage, less friction for the team and more time to focus on patients.

See why practices choose Dentally

Moving to Dentally was a very well-orchestrated process. The data transfer was quite seamless.

Greg Normoyle

Centre Street Dental

After two years of searching, I finally found Dentally and have not looked back. We are seeing more patients with less stress. Would I recommend Dentally to my peers? The answer is a definite yes.

Dr Wendy Hu

WYP Dental

Dentally has helped us reduce admin time for the team and our patients, while supporting stronger patient loyalty from the start.

Dr. Jenny Liu

Happy Dentistry

Since implementing Dentally, it has revolutionised our entire practice, from records to x-rays, automation to digitising the entire workflow.

Dr. Cihad G. Atlihan

Atlihan Dental Surgery

Dentally has exceeded our expectations by improving the efficiency of our practice and supporting a higher standard of care for our patients.

Dr Lisa Killmore

Coolamon Family Dental

Frequently asked questions

Answers to common questions about comparing, choosing and moving to Dentally

What is the difference between Dentally and CareStack?

Both Dentally and CareStack provide the core tools needed to run a modern dental practice. The difference is how those tools fit into everyday workflows. Dentally is designed around simplicity, with intuitive workflows and key capabilities, such as Clinical AI Notes, built directly into the platform rather than added through separate tools.

Backed by Henry Schein, Dentally gives practices confidence that their software will continue to evolve with the needs of modern dentistry.

Does Dentally include Clinical AI notes?

Yes. Dentally Clinical AI Notes are built into the Dentally experience, helping clinicians create accurate notes faster and reduce time spent on documentation. Because Clinical AI Notes are included within Dentally, practices can access AI-powered clinical note-taking without the extra cost and complexity of a separate add-on.

Is Dentally compatible with HICAPS and other Australian claiming systems?

Yes, Dentally is built specifically for Australian workflows. Your team can submit health fund claims electronically via HICAPS or Tyro directly from the patient record, with Medicare and CDBS claiming also handled in the same place. Real-time tracking lets you monitor claims, view responses and reconcile rebates without switching between systems.

How easy is it to report on practice performance in Dentally?

Dentally's reporting tools are designed to be straightforward and easy to use, helping teams quickly access the information they need without navigating complex workflows. From financial performance and appointments to patient activity and practice trends, Dentally makes it easier to find, understand and act on key practice data.

How quickly can cancelled appointments be filled with Dentally?

Dentally's Short Notice Filler automatically contacts patients who want to be seen sooner when a cancellation occurs. As of 2026, the average slot fills in under 40 minutes.

How long does it take to migrate from CareStack to Dentally?

Migration timelines vary depending on the size of your practice and the volume of data involved. Dentally’s dedicated onboarding team manages the process from start to finish, ensuring your patient records and practice data are transferred securely before anything goes live.

Will my patient data be safe during migration?

Yes. Data security is central to the migration process. Your patient records, treatment history and practice data are transferred securely, and nothing goes live until your team has confirmed everything is in order. Dentally is compliant with relevant data protection regulations across all markets it operates in and that includes Australia.

Where is my practice data stored with Dentally?

All practice and patient data is stored in Australia. This means your data never leaves the country, giving you and your patients confidence that their information is held locally, securely and in line with Australian data regulations.

What training and support does Dentally provide?

Every new practice receives dedicated onboarding support from the Dentally team. Dentally Academy provides structured online training that your team can work through at their own pace. An Australia-based support team is also available to answer questions immediately, so you always have someone on hand when you need them.

What should I look for when comparing dental practice management software?

Look beyond feature lists and focus on how easily your team can use the software every day. Consider what is included in each plan, how AI capabilities fit into existing workflows, the quality of support and onboarding, reporting capabilities, and the effort required to train new staff. The right platform should help your practice work more efficiently, not simply provide more features.

How is the $1,500+ annual saving with Dentally Clinical AI Notes calculated?

The estimate compares Dentally’s built-in Clinical AI Notes with the published price of a separate practice-level AI documentation subscription. As of September 2026, Heidi listed its Practice plan at AUD $130 per user, per month, billed annually and excluding applicable sales taxes. This equates to AUD $1,560 per user each year. Because Clinical AI Notes is built into Dentally, eligible practices may avoid the cost and complexity of managing a separate AI note-taking subscription.

Are you ready to upgrade to Dentally?

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Practice management software