Our Fast-Track Switch offer is designed to make moving from D4W simpler and more predictable. It includes no implementation fees, 2,000 SMS credits, Clinical AI Notes and dedicated migration support to help your practice transition to Dentally with confidence.

Practices that select either offer track by ADX Brisbane (i.e. by 10th October 2026) will go into the draw. Full eligibility criteria and promotional terms apply.

Our Zero-Risk Trial allows you to experience Dentally before committing to a switch. We'll load your D4W customer data into a sandbox environment so your team can explore familiar workflows, try Clinical AI Notes, ask questions and make an informed decision, all without any obligation.

Dentally is a cloud-based practice management system, meaning it runs entirely online with no server or local installation required. D4W is an on-premise system, which means it relies on a physical server and is typically accessible only from within the practice. Dentally includes built-in AI features, automated patient communications, online booking and real-time reporting as standard.

Migration timelines vary depending on the size of your practice and the volume of data involved. Dentally's dedicated onboarding team manages the process from start to finish, ensuring your patient records and practice data are transferred securely before anything goes live.

Yes. Data security is central to the migration process. Your patient records, treatment history and practice data are transferred securely, and nothing goes live until your team has confirmed everything is in order. Dentally is compliant with relevant data protection regulations across all markets it operates in. 

All practice and patient data is stored in Australia. This means your data never leaves the country, giving you and your patients confidence that their information is held locally, securely and in line with Australian data regulations. 

Dentally's Short Notice Filler automatically contacts patients who want to be seen sooner when a cancellation occurs. As of 2026, the average slot fills in under 40 minutes.

Every new practice receives dedicated onboarding support from the Dentally team. Dentally Academy provides structured online training that your team can work through at their own pace. An Australia-based support team is also available to answer questions immediately, so you always have someone on hand when you need them. 

Yes, Dentally is built specifically for Australian workflows. Your team can submit health fund claims electronically via HICAPS or Tyro directly from the patient record, with Medicare and CDBS claiming also handled in the same place. Real-time tracking lets you monitor claims, view responses and reconcile rebates without switching between systems.