At Dentally, we understand how important data security is to dental professionals. In fact, a survey found that 95% of dentists view data security as a major concern. That’s why Dentally is designed to safeguard your patient data at every level - from secure access controls to encrypted backups.
Protecting Sensitive Patient Information
Dental practices handle highly sensitive patient data - including their identifiable contact information, addresses, email, phone number, date of birth and medical history. As data controllers under GDPR, practices must be proactive about preventing loss, theft, or unauthorised access.
Security is at the heart of cloud technology, that’s why using software like Dentally is a major step forward in protecting this information. Compared to relying on a local computer or server in the back office, the cloud offers better resilience, automatic backups, and a stronger security framework - without the risk of losing data to hardware failure or theft.
So, in this digital era how can the cloud help us safeguard the privacy of our patients and ensure their confidential records are safe?
Security by Design
Security is built into the foundation of Dentally. Here’s how we help you keep access secure and compliant:
- Two-factor authentication: We recommend that practices enable two-factor authentication (2FA) for all users as an extra layer of protection on all logins.
- User access controls: Set custom permission levels across your team to control who can view or edit sensitive information.
- Session tracking: Dentally keeps track of who’s logged in, which browser and device they’re using, when they last accessed the system, and their IP address. This information is available upon request.
- Failed login monitoring: We actively track and notify users of unusual or repeated failed login attempts.
- Third-party security: We carefully assess and monitor any third-party integrations to ensure compliance and security best practices.
Reliable, Encrypted Backups
Your data is backed up automatically throughout the day, with no impact on your practice’s workflow. These backups are stored securely in multiple remote locations, helping protect against physical loss or damage.
All backups and data transfers are encrypted, so you can be confident that your patient records are safe - even in the unlikely event of a disruption or system failure.
Built on Secure Infrastructure
Dentally runs on Amazon Web Services (AWS), a leading cloud platform with strong security, reliability, and redundancy built in. Data is encrypted both in transit and at rest, and regular security updates help keep everything up to date behind the scenes.
If you would like to know how Dentally can work for you, and how you can be more secure with cloud-based patient management software or to discuss any security concerns you may have, simply email us on hello@dentally.com to talk to our team.
