Elevate your dental practice

Embrace a more agile and flexible approach to patient management by leveraging the power of cloud software with Dentally and our customer success programme, Elevate.  

Managing a dental practice is often a never-ending to do list: keeping your practice running smoothly, managing staff workloads, staying connected to patients and providing exceptional dental care not to mention the marketing, financial management and more which all takes time – and this is a commodity in the world of dentistry. 

Dentally provides more than just the basics of software practice management. It helps you save time, reduce the admin burden and allow your staff to be more productive, efficient and agile in the way you manage and care for your patients. Optimising efficiency in the practice with simple workflows and automation tools will also save you money.     

As dental practitioners face these common challenges, it is sometimes difficult to have complete clarity when fire-fighting at so many levels. This is where our customer success programme, Elevate comes in. 

Fresh perspective  

Raise your business performance with Dentally Elevate, our Customer Success programme designed to give you, the practice owner, a fresh perspective on how your dental practice operates. 

Backed by experience, we work with you and your staff to unlock the power of Dentally and help you optimise your day to day – all supported and backed by your own data. Grow your practice in ways you may never have considered and perhaps haven’t even had time to think about. 

Feel empowered to focus on: 

• Automating your patient communication. 

• Increasing your efficiency. 

• Achieving higher revenue. 

• Taking a smarter approach to finances. 

And much more with our dedicated team by your side. 

Patient communication 

Patient communication will always be a critical part of running an effective dental practice - it is essential to stay connected to patients at every step of their contactless journey. 

Taking advantage of automation tools in Dentally allows you to communicate with the right people, at the right time, based on contact preferences, both routinely and quickly as required. Automating patient communication will also help you free up your team’s time so they can deliver exceptional patient experiences and build loyalty. 

Increase your efficiency 

Taking a fresh look at your workflows is something we all wish we had time to do. By working with our experienced Elevate team, we empower you to take a moment to identify ways you can make practice management simpler and more efficient. 

We will look at your day-to-day processes within the practice. These might include dealing with short notice cancellations, waiting lists and how to use different reports that will help you keep on top of unfinished treatment plans, filling gaps in your appointment book, recalls and using tasks list to manage workloads. 

Higher revenue 

While providing a faultless patient experience is the ultimate goal, you can’t keep a practice running without revenue. We will work with you to keep your appointment book full, using data to drive growth. 

We will also help you review your financial management across the practice so that you can be sure you have the full picture with some powerful, real-time reporting tools. These include: 

• Income report - track all your accounts and allocate payments to a practitioner. 

• Takings report - essential for reviewing the takings for a day, whether you are looking for a breakdown of payments or methods against a practitioner. 

• Treatment plan report - identify treatments that are ongoing or need to be booked in as well as patients that need chasing, helping you to optimise your earning potential and forecast. 

One-to-one  

As part of the Elevate Customer Success Programme, you are allocated a dedicated consultant to provide you with one-to-one time. They will be on hand to support you and unlock the potential of your practice as well as being able to provide helpful and fresh ideas to optimise all aspects of your workflow.   

We work to help your team so you are able to retain happier staff who have the time needed to focus on delivering exceptional service and clinical patient care at every stage of your patient’s journey. 

Time to thrive 

If you are experiencing issues surrounding staff retention, having the best possible tools at their disposal is even more essential. Whether that is simple to use admin and communication tools that can be automated or payment allocation that keeps clinical practitioners paid for the work they have done, it is always worth investing in the latest technology. Don’t just work in the present but adapt for the future in dentistry before it even arrives. 

Cloud enabled software from Dentally, backed by our new Elevate Customer Success programme means that you can feel confident that your practice is operating smoothly, optimised at every part of your workflow and run by a team of people who are not over-stretched, but have the tools that boost morale.  

Talk to our team today and find out more about our Elevate Programme here.