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Capture the whole appointment as it happens

Written by Amber Jane Spencer | Nov 9, 2026, 7:00:01 AM

Your best work happens chairside, not at the keyboard. But when notes are written up at the end of the day, from memory, details slip and admin eats into your evening.

Dentally now gives you a better way to capture the whole appointment. Record the visit as it happens, and summarise the conversation in seconds with AI, into a structured draft for you to review as soon as the patient leaves surgery.

One note for every appointment

Every appointment now has its own clinical note in the clinical sidebar. You can record the conversation, dictate your findings, or type straight into the note. Dentally uses your templates to structure the draft, so the note follows the way you already work.

Treatment item notes stay exactly where they are. Appointment notes sit alongside them, so treatment-specific detail is where you expect it, and the whole visit has a note of its own.

You stay in control

The draft is a starting point, not the final word. You review it, edit anything that needs changing, and select 'Complete' when you're happy. Nothing is final until you say so. If something needs amending later, you can add the change in the note, and the history is kept in the audit trail.

As a clinician running a busy surgery, this means fewer loose ends. Notes are captured during the appointment rather than at the end of the day, and your task list shows which notes are still waiting for review. And with a streamlined process for capturing notes efficiently, handovers and training get simpler too.

Try it free

Appointment recording is free for a limited time. We'll share pricing early next year, so you can plan ahead, whilst still getting to try out our newest feature.

Please note: If you are an enterprise customer your will need to get in touch with your account manager to find out more about enabling AI tools for your practice.

What's next for clinical charting

This is just the next step in clinical charting simplified, and there’s more on the way. We’re developing even more in the clinical space, like:

  • Voice perio. Hygienists will be able to chart perio measurements hands-free as they work
  • Tooth-first charting. This new way of charting is in design, so you can start from the tooth and work through the chart in clinical order
  • Patient summaries. We’re exploring ways to turn your notes into patient summaries and further correspondence to help with those repetitive admin tasks.

As this new update will include both dictation, summaries and now recording, once this update is rolled out, we’ll switch off the old AI notes sidebar across all sites. Please move any in-progress notes to the new sidebar before then. We’ll confirm the date nearer the time.

Clinical AI notes and compliance

Clinical AI is only useful if clinicians and patients can trust it, so we've built recording with compliance at the centre.

In the UK and Ireland, Dentally's clinical AI notes are classified as a Class I medical device under UK MDR and EU MDR (2017/745). They're also built to NHS requirements, following DCB0129 clinical safety standards and NHS Data Security and Protection Toolkit and Cyber Essentials.

Transcripts are kept in the audit trail but audio is never stored and patient data isn't used to train third-party AI models. Read the full clinical AI notes FAQ's here for more information.

Before the first recording with each patient, Dentally asks you, the clinician, to confirm they've agreed. That confirmation lasts six months and is logged in the audit history. You still need to tell the patient verbally, and the AI is a documentation tool only. It doesn't make clinical decisions or recommend treatment, and you're always the author of the final note.

See what’s coming in our latest Your Next Chapter, where we show clinical charting simplified in action.