Spire Dental Care

Dr. Ghazvini works alongside Yuri, the practice manager, who oversees administration, accounts receivable, and marketing. By adopting Dentally, the Spire Dental Care team has experienced significant time and cost savings – giving them the freedom to prioritize patient care and the growth of their practice.

Before adopting Dentally as their practice management software solution, Spire Dental Care relied on Power Practice, a server-based system that felt out of touch with their needs.

Yuri told us, “Power Practice was very hard to learn…it felt like outdated technology. There was no new development. Everything was old and stale.”

With Power Practice as their practice management solution the entire dental team faced several issues:

• Complex onboarding for new staff – Power Practice was very difficult to learn, posing a steep learning curve for new team members.
  
• Server dependency – By relying on a server-based practice management solution like Power Practice, the team was constantly worried about server crashes and downtime.
• Tedious workflows – Their dated software made it especially difficult for the management team to process accounts receivable and patient communications.
• Extra costs – Like many practices that use legacy systems, Spire relied on third-party tools for essential functionality like recall management, taking on additional costs and broken workflows.

Spire Dental Care switched to Dentally, an all-in-one cloud-based practice management solution that offered simplicity, flexibility and innovation. The impact of switching to Dentally was immediate and significant for Yuri:

“We wanted a solution that doesn’t have a server and is cloud-based, so we don’t have to worry about it ever going down. Dentally was perfect for us. I love that Dentally is an all-in-one solution that keeps everything together. We don’t need to switch around for different third-party software.”

Because Yuri isn’t originally from the dental industry, finding a practice management software that's easy-to-learn and adopt is extremely important to him.

“Dentally solves all of this for us. It’s easy to use day-to-day, and for new members, they can just jump in and start right away. Power practice was very hard to learn, but Dentally was quite the opposite of that. I was able to ramp up in two days, and, I love it.”

Like many other Canadian dental practices who use Dentally, Yuri’s favourite feature is the Canadian Claims Management Tool:

“Accounts receivable used to be so tedious…with Dentally, I save about 4 to 8 hours per week. So, with all that saved time, I can focus on what that's matters - making sure our practice grows and make sure patients deserve the best care possible.”

For, Dr. Ghazvini, her favourite aspect of Dentally is the visual charting experience, which helps with patient education and treatment acceptance.

“Dentally’s charting is very visual and easy to use. We show patients exactly what treatment we’re doing, which makes it easier for them to understand.”

For others considering making the switch to Dentally, Yuri’s advice is to, “Just do it - it’s easier than you think.”

When onboarding new practices to Dentally, the Henry Schein One Canada team provides a friendly on-site training team and direct line to an expert support team.

“The onboarding during the transition was great for us because we had a whole team at our service and they were very helpful. They were present to answer any questions for us as well, and we loved the AI support as well” – Dr Ghazvini 

Ready to simplify and scale your practice? Connect with the Dentally x Henry Schein One Canada team today to discover how Dentally can help your practice.